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Orders and Returns

Order Information

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Additional Information


Returns: All Safavieh items (excluding Safavieh Couture) can be returned within 7 business days of receiving your item(s) as long as we are contacted by phone or email within that time frame. Contact us at info@decormarket.com or call directly at 516.945.8000. All other brands are final sale.


Any item(s) eligible for returns must be in the condition it was received. Please keep all original packaging for returns. If your item arrives damaged, please contact us immediately at 516.945.8000 or email us info@decormarket.com.

Although we have strict policies in place, we evaluate each situation uniquely, so feel free to call or email us with order details and we'll do our best to satisfy you.


Shipping/Lead Time: All Safavieh items (excluding Safavieh Couture) ship within 1-3 business days and typically arrive within 7 business days. All other brands can take 3-14 for delivery weeks depending on freight and availability. If you have any questions or concerns on specific lead time of products, please contact us at info@decormarket.com or call directly at 516.945.8000.